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All the Perl that's Practical to Extract and Report

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  • Almost as bad as Barclays Bank phoning me up the other day. The number was withheld, and I'm guessing it was Barclays because I have still yet to recieve the letter in the post. There is a good reason for the bank calling me, but the women on the other end couldn't grasp the concept that she was breaching security measures, that were put in place to protect *ME* not the bank! The conversation went something like:

    HER: Before I continue can you give me your passcode and mothers maiden name.
    ME: No. I'm sorry I don't give out that kind of information to someone calling from a withheld number. How do i know who you say you are?
    HER: You don't. (confused) But I'm giving you information.
    ME: No, I'm giving you personal information and I have no idea who you are.
    HER: (indignantly) Fine, it was only a courtesy call anyway. We'll send you a letter instead.

    Unfortunately far too many people are duped into providing confidential information by such tactics. I plan to write to Barclays, once I receive the letter, and complain.

    • I recently refinanced my home and my rental property (paying off the last of my credit cards that have not been empty since I was arrested in november 1993, yeay!), and was treated to a separate phone call for each of the primary and secondary loans on each of the properties. The only purpose of the call was to annoy me, and run up SMS message costs by calling my cell phone but not leaving a message, except to leave a non-message.

      When they finally reached me (rare, because I usually don't answer number-

      --
      • Randal L. Schwartz
      • Stonehenge