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I Feel Your Pain (Score:2)
Tell people what to do and they don't listen. Help them and they don't thank you. Give them something and they ask for more, or complain when they are unable to use it.
I always make a point of trying to email people to thank them for things I use. I know I can't thank everyone individually, but I try to add something a little positive to what I'm sure is an increasingly negative inbox...
-- "It's not magic, it's work..."
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