Stories
Slash Boxes
Comments
NOTE: use Perl; is on undef hiatus. You can read content, but you can't post it. More info will be forthcoming forthcomingly.

All the Perl that's Practical to Extract and Report

The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
 Full
 Abbreviated
 Hidden
More | Login | Reply
Loading... please wait.
  • Or an MP4 of a video capture of me handwaving while describing the problem?
    --
    • Randal L. Schwartz
    • Stonehenge
  • Why would people be sending you screenshots exactly?
  • Reminds me the day we got at perl5-porters a bug report containing a jpeg file, copy of a DOS console displaying a rather trivial perl error (such as "Global symbol requires explicit package name" or so). (Can't find it now.) Nicholas commented privately that this way of reporting bug was crap: the reported could have used, at least, a lossless image compression format!
  • If users have a problem with our GUI app, they'll copy the entire screen and send it rather than just describe what the problem is. When there's a SQL error, a box pops up with the current SQL statement. Unfortunately, it's a scrolled box and the statement is usually truncated in the screenshot. I often have to tell them to copy and paste all of the text in that box :-)
  • I used to routinely debug intranet apps (web frontend, db backend) using Windows .BMP snapshots, each sized several dozen megabytes... it made one debug fast unless I wanted my email quota to run out pretty quickly.

    • File size is often a problem, but the big problem is the often irrelevancy or redundancy of the screenshots.

      --
      J. David works really hard, has a passion for writing good software, and knows many of the world's best Perl programmers
    • Oh, and sending it to me when I'm not the one responsible for the problem (because you CC'ed it to everybody and their dog) is also a problem, particularly if it's a really big file.

      I have very few apps for which a screenshot would help in debugging.

      --
      J. David works really hard, has a passion for writing good software, and knows many of the world's best Perl programmers