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Gauntlet thrown (Score:2)
At first I thought it was hokey. Anyone else remember that Jabber thingy at TPC in Monterrey (1999 I think)?
After reading more about it in articles and _Programming with Jabber_ I think it is kind of cool. As interesting as Groove is I think Jabber can be comparable to Groove as well as other IM clients and servers.
My idea is to use it for help desk/ticket tracking sort of thing. Something for my users (students, faculty, and staff) to submit problems. Maybe I'm on crack to give so much access to my time but that's sort of my job. Anything that might allow me to pull more information from them would be great.
Just an idle scratch I haven't yet itched.
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