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Some of my tactics learned while Perl touring (Score:1)
1. Always be exceedingly friendly to people
2. Double and triple check everything with customer service people, and have them cross check things whatever the previous person who sent you to them told you. If they start to get frustrated with the extra work for them, play vulnerable and switch to sob story mode. You hate to impose these extra double checks on them, but if something isn't right you are a long way from home and screwed.
3. Wherever possible, get the previous person in your epic to speak directly
Re:Some of my tactics learned while Perl touring (Score:1)
Thanks!
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