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All the Perl that's Practical to Extract and Report

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  • The bug tracker, which is where people expect to be able to submit bugs...

    How do people find the bug tracker? Magic powers?

    (My theory is that they look for suggestions on how to report a bug on the Parrot website.)

    • Well, I'm used to rt.cpan.org where I have a convenient "New Bug" link at the top. And a bug tracker is the first place I'd expect to find that, because that's where every other project expects you to submit bugs.

      So it is bad usability.

      • I'm used to rt.cpan.org...

        Not everyone is. Not every Parrot contributor is a CPAN contributor or even a Perl user. I'm not sure why you think this matters.

        ... a bug tracker is the first place I'd expect to find that...

        Again, how do you expect people to find the bug tracker? Magic powers? Innate knowledge? Is it part of Joseph Campbell's monomyth, or some sort of Jungian archetype that me in my pushes-pull-doors-occasionally cluelessness have failed to integrate into my worldview?

        Me, I think

        • chromatic, most of the large or semi-large projects I know allow you to submit bugs using the bug tracker: KDE [kde.org], Mozilla [mozilla.org], GNOME [gnome.org], all the Various SourceForge projects [sourceforge.net], CPAN [cpan.org]. Etc. This is the default behaviour of most bug trackers, and it meets the users' expectations.

          And as for my generalisation, let me invoke Joel's Generalisation [perl.net.au] here: if it applies to me, it applies to everybody. I'm probably not the first one to make this mistake, and I won't be the last.

          When someone points a usability problem in

          • ... most of the large or semi-large projects I know...

            Now it's merely most, not every. A good UI is consistent. Please be consistent.

            ... if it applies to me, it applies to everybody.

            Thus clearly we should publish all of our documentation in Hebrew first, as it's your native language. It's easier for everyone to understand their native languages than secondary or tertiary languages.

            My corollary to Joel's law is: Joel is wrong.

            When someone points a usability problem in your system, the easy-way-out is to claim he's an idiot or an exceptional user.

            Right, because the user is always right. Dear Mrs. Crabapple, We will miss you. Love, Herb. [snopes.com]

            chromatic, have you read any resources on UI-Design or human engineering?

            Shlomi, do you know what a hasty generalization is?