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  • I've recently swapped banks myself.

    Very stupidly I agreed to a pay-for-banking-deal - it seemed like a good deal, cos I was applying for a mortgage at the time.

    It was like ticking a box saying "rob me blind" I wouldn't be at all surprised if banks have a target list of fools who have accepted there rip-off deals and target for further abuse.

    A little while later £800 was wrongly charged to my account ( Apparently for a TV ). I had also been a mug and paid for "insurance" in case my card was
    • By law, the banks are liable for virtually any mistake. If there is any question, then you get the benefit of the doubt, always. Somebody stole your credit card and racked up a bill? Their liability, not yours.

      The result is that mistakes are fairly few and auditing for fraud is rather tight. It also gives the banks a lot of incentives to get security right. Because if they can't prove that it was you withdrawing money from the ATM, they lose. Which means that things like having a security tape with a video of who money from your ATM is built into the system from the start.