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All the Perl that's Practical to Extract and Report

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  • http://www.bestpractical.com/rt/

    http://otrs.org/

    There are probably others as well.

  • It's in PHP but looks quite nice. And there is commercial support available as well. I've not used it, but I have considered installing it at $dayjob to replace Salesforce.com (which we aren't using nearly enough of it's features).
    And I just read that the latest 1.5 release has an import for many competing crm apps.

    Homepage:
    http://www.sugarcrm.com/home/

    Reviews:
    http://www.nwfusion.com/news/2004/091304sugarcrm.html
    http://www.co mputerworld.com/softwaretopics/crm/story/0,10801,95750,00.html
    http://news.zdne t
    --
    "Perl users are the Greatful Dead fans of computer science." --slashdot comment