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All the Perl that's Practical to Extract and Report

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  • In June, they offered me a new rate for DSL. The June and July charges to my credit card were a mess due to partial months. August was $7 high. Call in early September (when the CC bill arrived) to get fixed. (the surprising part) I got in touch with Billing after only a few minutes on hold, and they quickly agreed that they were mischarging me (for dialup access, even though I indicated I no longer wanted it if it wasn't free). But they'd already billed me for September. So a credit would appear in October. November, the charge is finally correct.

    Now I just have to keep an eye on it...