NOTE: use Perl; is on undef hiatus. You can read content, but you can't post it. More info will be forthcoming forthcomingly.
All the Perl that's Practical to Extract and Report
help them think they understand.
--Larry Wall
Stories, comments, journals, and other submissions on use Perl; are Copyright 1998-2006, their respective owners.
name the bastards (Score:2)
They have registration numbers on their vans - why not write them down? And take pictures. And then blog 'em. Identify the monkey. If enough people did this we might start to get an idea whether there are only a few clueless meddlers repeatedly causing problems, or whether they're all bad. And BT might get the message.
(Or pigs might fly. I realise that the usual consumer solution of "use someone else" doesn't work when the alternative is NTL, or the alternative