Slash Boxes
NOTE: use Perl; is on undef hiatus. You can read content, but you can't post it. More info will be forthcoming forthcomingly.

All the Perl that's Practical to Extract and Report

The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
More | Login | Reply
Loading... please wait.
  • Hedging (Score:3, Insightful)

    by dws (341) on 2003.07.29 10:39 (#22510) Homepage Journal
    "In 99.9% of the cases" is hedging, and hedging is a good thing. It shows that your customers have learned not to think in absolutes, And it gives you the opportunity to probe (which makes them think further). That's a far better situation then having them say "In 100% of the cases, No!", only to discover later--after you're well into implementation--that there's this messy little "Yes" case 0.1% of the time.
    • Hedge Fun (Score:3, Insightful)

      Yeah, they don't like to think in absolutes, so they hedge, so they need to realize that there's a cost involved.

      "We might maybe potentially possibly add some Foo down the road, some time, in the future, but we're not sure when, if ever."

      "OK, so should we also build into the system the capability of handling Foo? I'll need to revise estimates of the project, but offhand I'd say it'll be at least two more weeks. It'll be harder to maintain, too, but I can't quite put a time on that." (or $x,000 more dol



    • Re:Hedging (Score:3, Informative)

      Sometimes hedging is a good thing, particularly when it's from the motivations you've named. Other times it's a knee-jerk CYA reaction because saying "sometimes" means you can duck responsibility when someone later calls you on it. (No, I'm not bitter...)

      Of course, the counterattack for this is to pin them down on what "sometimes" means, how often it happens, how to recognize it, etc., as others have discussed here.