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All the Perl that's Practical to Extract and Report

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  • Not to be too juvenile, but I'd have to say he started it. His first substantive comments are:

    "Wordpress can't process it's own RSS feeds" followed by "its nuts". That could be seen as a bit provocative, and is bound to get a bad response.

    The right way to do this would be to say something like ...

    "It seems like Wordpress can't process it's own RSS feeds", "I have a standard WP-MU install, and when I do X I get this error: ..."

    Straightforward description of the problem, with relevant details and an error mes

    • Bollocks. Even when you use such flaccid words like 'it appears to' or 'it seems like' to soften a statement, fuckwads like those guys will still rip your head off and shit down your neck.
      • Whether providing tech support for free gives you leeway is bollocks or not, Dave’s central point is correct: the asker should have provided all relevant information and kept his tone neutral. At worst that would have given him a leg to stand on when complaining about the treatment he got; at best it would have gotten him the help he needed.

        • (And this is cold, results-oriented thinking, not even social competence. A robot would figure out that the most effective possible course of action is not to immediately drive the conversation into a ditch.)