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All the Perl that's Practical to Extract and Report

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  • by Nopa (5608) on 2005.01.17 11:26 (#37557)

    I would like to start of by saying, yes. I work at a blockbuster. And no, I don't disagree with, frankly, most of what you said in your post. The late fee thing, however, just isn't true.

    First off, about the lack of inventory. It sucks. And you're right. Different locations have different inventories. That's about the most I can say on that. My store has the second best inventory in the area and it's still really bad.

    As for the late fee thing, the penatlies are, quite simply, not as harsh. This is most peoples reaction to the whole deal. "They're gonna screw me some other way..." Here's the deal, with no corporate script or censorship. Game rentals got extended to the same week-long rental terms as all (but the newest) movies. We're charging $7, or just under $1 a day. When you're renting a $50 product, I don't see that as a totally unreasonable price. Now we're to the no late fees. Let's use an example. Troy. Not the greatest movie ever, but it's new and that's what I thought of.

    Old system: Rent Troy on Friday, it's due on Sunday by noon. You forget you have it and bring it back on Wednesday after work around 6:00pm. You end up owing (at my store) 7.58 in late fees.

    New system: Rent Troy on Friday, it's due on Sunday by noon. You forget you have it and bring it back on Wednesday after work around 6:00pm. You end up owing nothing.

    Old system: Rent Troy on Friday, you forget you have it and return it two weeks from Sunday. You owe (at my store) $22.74. And you have to return the movie.

    New System: Rent Troy on Friday, you forget you have it and return it two weeks from Sunday. You have the choice of either paying an aditional $18.20 and keeping the movie (in other words, you just bought it at exactly the same price we would sell it for), or you return it and we charge you $1.25 because at that point we've made automated calls, sent out postcards, sold the item to your account and have to put it back in our inventory. The $1.25 doesn't cover those expenses.

    Worst Case Scenario: Old System -- you keep Troy for 2 months past the due date: You owe 22.74, and have to return the movie. New System: 30 days past the due date you don't have the option of returning the movie and paying $1.25. At this point you've had the movie for almost a month and a half. Pay the 18.20 and keep the movie.

    I'm curious, how is that even more extreme penalties? I mean, hate my company, fine. I do. There are many reasons to not like blockbuster. The new late fee thing just isn't one of them. Anyways, that's just my two cents.

    -Jon

    • I will re-check my information. I'd gotten the impression that the "restocking fee" was significantly more than $1.25. As for $7 game rentals, I think it's evidence of something that's going on at restaurants all over the place: portions too large.

      There is a little greasy spoon down the street. I can go there and get a pancacke and a cup of coffee for about three dollars. If I go to the big chain family restaurant, I get two pancakes plus a muffin and homefries and coffee as the smallest pancake breakf
      --
      rjbs