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Tech Support (Score:1)
Yeh, unfortunately that's the standard tech "support" answer I've received on the few occasions I've had to call Dell or HP over the years - sigh.
Just once it would be nice if they actually admitted they didn't have the faintest idea how to fix the problem instead of pulling the emergency "just-reinstall-the-OS-and-call-back-if-you-have-any-problems" answer out of their bag-o-tricks
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