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NOTE: use Perl; is on undef hiatus. You can read content, but you can't post it. More info will be forthcoming forthcomingly.

All the Perl that's Practical to Extract and Report

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  • Seems like you do not want to "upset" the user, so continue to interact with he user via email. You would rather have the user interact with the other mechanism especially set up for bug reports. Since you are helping the situation at all on your own, just deal with it.

    Some other people around here did encounter similar situation; try search for "user email bug report".

    --
    - parv