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vsergu (505)

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Journal of vsergu (505)

Thursday October 10, 2002
12:34 PM

Microsoft amazed by 80/20 rule

[ #8302 ]

"We've been amazed by the patterns revealed in the error reports that customers are sending us," Ballmer wrote. "About 20 percent of the bugs cause 80 percent of all errors, and -- this is stunning to me -- one percent of bugs cause half of all errors."

"Microsoft says 1 pct of bugs cause half of all software errors"

Another news flash: Microsoft discovers people aren't interested in buying computers crippled to keep Hollywood happy.

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  • Netscape introduces automatic reporting of errors over the Internet. Said automatic reporting makes it into Mozilla. The open source community encourages everyone to use a talkback enabled Mozilla build to report errors, and congratulates itself on building a rock solid web browser.

    Microsoft introduces automatic reporting of errors over the Internet. Privacy alarms sound worldwide that the evil Empire of Redmond is spying on everyone.

    I'm not a Microsoft fan, either, but watch the double standard.

    J. David works really hard, has a passion for writing good software, and knows many of the world's best Perl programmers
    • I'm not sure it's a double standard, because the open-source community and Microsoft are actually different. People are allowed to take into account past behavior when looking for ulterior motives for actions.

      More important, Microsoft is in a much better position (because of Windows registration, Passport, and so forth) to connect reports with identifying information and bundle the data with all the other data they and all their partners have collected about you.

      I'm not saying it's the end of the world,