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nik (3476)

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Journal of nik (3476)

Monday December 06, 2004
11:56 AM

Bad thing, good thing

[ #22168 ]

Bad thing: My coffee machine's just blown up. There's ground coffee all over the kitchen.

Good thing: Krups' customer service. "Yes sir, just fax us a copy of the receipt and we'll ship a replacement to you free of charge."

I was expecting to have to box the old one up and send it back to them -- as Murphy dictates, I'd dumped the packaging it originally came in 2 weeks ago, something I do only after a bulky purchase has been in the house and working flawlessly for at least three months...

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