Cheaptickets never answer their phones. Frontier, the airline I'm flying, won't change the flights for me, but want me to go through Cheaptickets. Who don't answer their phones.
I spent a half-hour trying every option, scouring the web site for alternate locations to call, and gave up when I felt like my chest was going to explode from stress. I'm missing my daughter's first birthday because I can't change my ticket, which is not an unreasonable nor uncommon request. So we're organizing a birthday party on another week, but
Ugh, my blood pressure rose just writing this. I should have used the local travel agent. My sister spent three days trying to find a good price for flights to China in November, and couldn't get much below $1000. Three minutes on the phone with the local Aggie Travel (that's its name, folks! I am not making this up) and she had a price $300 better. When will I learn that the Internet sucks for commerce?