After not having any problems for 2 years my iBook won't boot. It froze up on me and I had to take the battery out and reboot. It restarted, everything was looking ok and then I got a kernel panic. Since then I haven't been able to get it to boot, the screen stays black. I can't even make it boot off the install cd. Any ideas?
Logic Board Problem. (Score:1)
Re:Logic Board Problem. (Score:2)
One thing to watch out for is that if your iBook is out of warranty they'll charge you $49 to get to talk to them. You do get that back if they think the problem is the logic board. The other thing that annoyed me is that they charged me $49 to back up my hard drive. As I can't turn mine to boot I had to pay. There's no way to say "only charge me if you have to give me a new hard drive".
Re:Logic Board Problem. (Score:1)
Her's was still in the 1 year warranty period but outside of the 3 month call in period (we did purchase AppleCare before the 1 year was up just in case). They seem to be flexible on that point if they don't have to talk to you for long. I was referred to a local repair shop that answered more questions and completed the problem determination.
Re:Logic Board Problem. (Score:2)
When my logic board failed I brought it to my local Apple dealer from which I purchased it (Mac Force) rather than trying to deal with Apple directly. They eventually sent it on to Apple, but Mac Force backed up my hard drive as a courtesy, so I didn't have to pay any ransom money to Apple for my data.
Moral of the story: buy your Apple equipment from a good dealer, let them deal with them.
Might be the Power Management Unit... (Score:1)
Re:Might be the Power Management Unit... (Score:2)