I've seen "Top 10 Reasons to Not Shop On Line" by Bruce "Tog" Tognazzini linked to from quite a few places. I think he's full of crap. Not that I'm defending poor e-commerce companies, there are a lot out there that suck.
I started writing an explanation of why he's wrong, but after reading through my notes I find that I can simplify it to one bullet point:
Ogg Say Tog Write Bad Crap (Score:2)
Wow. That was a pretty awful article. Many of those items apply to meatspace shopping, too (bad promotions and insufficient information). Sheesh.
In descending order of importantce, here's my top ten list of why you shouldn't shop online.
Except for an oblique and confused reference, Tog missed the boat on security.
Re:Ogg Say Tog Write Bad Crap (Score:2)
Slashtog (Score:1)
This is pet peeve #41 for me. Come on, can't anybody do
$cc =~ s/\D+//g;?-1 Contradictory:
First:
Lame (Score:2)
It's true that the online stores themselves don't often have all the information, but I can change web sites pretty easily.