It looks like a Google search for ewaters yields my use.perl.org profile first. Which is odd, but okay.
I doubt anyone will read this, but can I ask: am I an asshole?
I found a module via search.cpan.org (my most frequently used website) and found it failed to build on one machine. I looked for rt.cpan.org bugs, found none, and so made a report of the build failure to the author via rt.cpan.org (I reported a bug). They got super pissy at me for not reading their POD, and not noticing that they hate rt.cpan.org and refuse to use it. They also got real snippy saying that there is no bug in their test suite, that it's a bug elsewhere (this build failed on an old machine so I wouldn't be surprised). But rather than resolving the bug and spending two sentences saying why it's not their problem, and where the problem is (to save future people who may do what I did), they called me an asshole.
Where did I go wrong?