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davorg (18)

davorg
  dave@dave.org.uk
http://dave.org.uk/
Yahoo! ID: daveorguk (Add User, Send Message)

Hacker, author, trainer

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Journal of davorg (18)

Thursday December 15, 2005
04:11 AM

Writing Elsewhere

[ #28003 ]

I thought that some of you might be interested in a bit of writing I've been doing elsewhere.

Firstly, on my blog I've written a couple of short pieces about common mistakes that companies make when interacting with customers over the internet.

And secondly I've written a couple of tech book reviews:

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  • I found the following sentence in the article on bulk email:
    It's incredibly rude to send an email address from an email address that won't accept replies.
    Surely the first occurrence of "address" shouldn't be there?
    • You're absolutely right. And I've fixed it now.

      I need better copyeditors :)
    • Similar:

      The second option is less secure as anyone can intercept the email address and get access to the link, so the first option should be prefered. [dave.org.uk]

      I think you meant "anyone can intercept the email."

      Also, it was not apparent to me why the second option was less secure until I read rule 2. It was news to me (welcome news) that option 1 could be made more secure by leaving out the user name. You might want to reorder or reword things to make this more notable, because I'm betting a lot of otherw

      --
      J. David works really hard, has a passion for writing good software, and knows many of the world's best Perl programmers
      • I was going to name and shame the site that I dealt with this afternoon, but I wrote them a polite email explaining the problems and in less than 45 minutes I got a reply saying that these problems had already been noted and that they should be fixed by the end of the week. That's pretty good customer service so I won't embarass them by telling everyone who they are.

        Oh, and I think you should name and praise them, assuming this is actually fixed!

        --
        J. David works really hard, has a passion for writing good software, and knows many of the world's best Perl programmers
      • I saw that too, after I posted my comment here.

        It looks like davorg has a thing for the phrase "email address" when he just means "email". :)