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Thursday July 08, 2004
03:51 AM
Bad Design Decisions (pt 2)
A solution came to me in the shower this morning.
I'm going to replace the whole of the support page with simple text with two options.
* If your problem is with a site that you were visiting and don't own, click here.
* If your problem is with installing and configuring one of our programs on a site that you own, then click here.
The second links to most of the text from the current support web page. The first links to a page containing (simple!) instructions on how to contact the owner of a web site.
That feels like the right solution to me.
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A niggle (Score:1)
That sounds like the way to go. Make sure to also bold the first link or something, or style it red, or increase the fontsize, or a combination thereof. :-)
Just one thing though: the link text is supposed to describe the target of the link click here is a widespread atrocity. Something like the following would work better.
Re:A niggle (Score:2)
good idea (Score:2)