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davorg (18)

davorg
  dave@dave.org.uk
http://dave.org.uk/
Yahoo! ID: daveorguk (Add User, Send Message)

Hacker, author, trainer

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Journal of davorg (18)

Thursday July 08, 2004
03:51 AM

Bad Design Decisions (pt 2)

[ #19741 ]

A solution came to me in the shower this morning.

I'm going to replace the whole of the support page with simple text with two options.

* If your problem is with a site that you were visiting and don't own, click here.

* If your problem is with installing and configuring one of our programs on a site that you own, then click here.

The second links to most of the text from the current support web page. The first links to a page containing (simple!) instructions on how to contact the owner of a web site.

That feels like the right solution to me.

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