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davorg (18)

Yahoo! ID: daveorguk (Add User, Send Message)

Hacker, author, trainer

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Journal of davorg (18)

Monday September 08, 2003
07:23 AM

Held To Ransom

[ #14577 ]

Last year my web hosts were taken over. Immediately service quality fell so I started looking for alternatives. I found one that was cheaper and better (root access rather than a shared box) and have been in the process of moving my domains.

Recently the old hosts introduced a new charge. As well as the fixed amount I've paid for the year, they want to charge me £20 for each domain I host with them. This charge comes due on the anniversary of the registration of the domain. I know it's only £20, but this is a matter of principle :) I've been using the arrival of these invoices as a timetable of when to move the domains.

Except it seems that I missed one. One of the domains vanished in the middle of last week as the registration had lapsed. I found the invoice for £20 which I had somehow missed a few weeks ago. I reregistered the domain and set about moving it to my new hosts. Over the weekend I set up everything that was needed on the new server and yesterday I requested the domain transfer.

Today my old hosts replied that they won't transfer the domain until the invoice is settled. So, effectively, I have to pay for the next year's hosting before I can move the domain and not use the hosting I've paid for.

I expect I'll have to pay the invoice (like I said, it is only £20) but it's really annoying and it will just galvanise me into moving the rest of my domains far quicker than I was planning to.

So, in case anyone has missed the point of this entry - PowerHost (now know as Tollon or UKUHost) are a bunch of cowboys. You really don't want to deal with them.

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