I would like you all to know that the "Ingy is a mean person" bit was intended as a joke
Ingy is actually a great guy (and I'm pretty looking forward for one of his new projects).
Anyway, we had this kind of conversation in Toronto:
Cog - And then I tried to do that, but it didn't work!
Ingy - Oh, you just have to do it in this other way.
Cog - Yes, that's what I had to do!
Ingy - So why are you complaining?
Cog - Because it's not documented!
Ingy - Oh... O:-)