Leader of Birmingham.pm [pm.org] and a CPAN author [cpan.org]. Co-organised YAPC::Europe in 2006 and the 2009 QA Hackathon, responsible for the YAPC Conference Surveys [yapc-surveys.org] and the QA Hackathon [qa-hackathon.org] websites. Also the current caretaker for the CPAN Testers websites and data stores.
If you really want to find out more, buy me a Guinness
Most calls are between 3pm and 6pm, just at the point DanDan is at his most restless because he's hungry, tired or both. Some are just the automated test valid phone number, which gets passed onto an operator if one is available, or stored for future reference. When the majority of the calls seemingly hangup just as you answer, it can get a bit unnerving. Until I explained how it worked, Nicole was convinced someone was either stalking her or watching the house to burgle it, if no-one answered the phone. As they block caller ID, a 1471 is useless.
Now that I've told her how these call centres work, she generally gives them a right mouthful when a real person is on the other end. But how many people, particularly old folk, fear that someone is waiting to burgle them or stalking them?
To the best of my knowledge our bank and Guinness are the only companies who we have given explict permission to ring us. Every cold call I've answered has tried to lie their way out of the fact they haven't been given permission. One actually said our bank had, even though they couldn't name the correct bank. Nicole now insists they tell us who they are and that they remove us from their lists. If we start getting repeat offenders, I'm thinking of approaching a solicitor to judge the chance of success for undue stress and mental cruelty.
Why do so many comapnies feel the need to shove absolute crap at you, whether its through junk mail, spam email or cold callers? Even worse why do so many people fall for it, and then complain they keep getting them!
We're now thinking of buying a phone that has a caller ID display on it. Anyone phoning without displaying a number gets ignored. They might leave us alone then.