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VSarkiss (704)

VSarkiss
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I haven't really taken the time to set this up, but you can look at my home node [perlmonks.org] on Perl Monks.

Journal of VSarkiss (704)

Tuesday September 21, 2004
02:06 PM

Clients and Clues

[ #20990 ]

I've always said that, as a consultant, it's my job to help the clueless. Complaining about them is like a doctor complaining about seeing sick people all the time. But some clients -- well, some people at some clients -- make it very hard to stay quiet

Case in point: Outside of my main taks, I've been asked to help a particular individual who seems to be completely lost. I'm not talking lack of technical knowledge, but lack of plain common sense. A typical exchange this morning, as he walked up to my desk:

Client: "I just emailed you copies of those spreadsheets."
Me: "Oh, ok."
Client: "They should show up in your inbox soon."
Me: "The output from the programs we ran yesterday?"
Client: "Yeah."
Me: "Does the email say what they are?"
Client: "Oh, yeah."
Me: "Anything I need to do with them?"
Client: "No, I don't think so."
Me: "Um..." *blink*

He emailed me documents I don't need, that I would see in a couple of moments in my inbox anyway, and then walked over to tell me about them.... And they wonder why he's not getting his job done.

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