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Timbo (4486)
Timbo
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Thursday August 14, 2003
03:06 PM
Brittle COTS Applications
I do application support for a living... one step above helpdesk, but at least the hours suck. Anyway, an application I support (which, incidentally, is considered mission critical by the company I work for) is dependent on:
A consumer grade workstation without a UPS
Exchange
Multiple NT 4.0 shares
Oracle running on AIX
Microsoft !@#^ing Access 97
A service running on a Windows NT 4.0 server
Citrix running on yet another server
Two separate Network Appliance servers
Various network infrastructure, including two WAN links
Needless to say, my sleep patterns have been less than regular in the six weeks I have had to support this beast. On the third day of support, I submitted a stability plan but was told there wasn't enough money to fix it.
Just call me Sisyphus.
help them think they understand.
--Larry Wall
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