If you have 2 accounts with the same email address (because for the badly broken and very unhelpful manner in which it deals with credit refusals for instance) you will be unable to log into either! fantastic!
They use JSP and charge 50p a minute to find out what has gone wrong with your order - worse still their credit checking is very badly broken - I own a car, a mortgage, am married and have a fairly high income and am making repayments on a loan and credit card without problem but will they take the risk on me being able to pay 20 pounds a month for their lousy service - oh no of course not,
These idiots don't deserve my money - all these big businesses complaining about how difficult it is to make any money when they are busy trying to avoid dealing with customers and are more concerned with directors paychecks than ensuring that people who want a service and are willing to pay for it can't because of their badly broken systems and stupid giant centralised call centers that make even the smallest problem impassable forcing you to go to a competitor or worse still give up because its not worth the fucking bother.
o2 your jsp system is very badly broken and poorly designed sort it out or I will be forced to stick with orange or maybe try out 3 who might actually manage to get a phone somewhere I can get it rather than delivering to my home address where I won't be because I work for a fucking living!!