Did you pay by credit card?
If so, did you get what you paid for? (obviously not, as you sound unhappy with the quality of the service delivered)
If not, then dispute the charges with your card provider:
Simply phone the 800 number on the back of your card and say that you did not get what you paid for and would like to charge back.
The visa/mastercard agent will take down your details, promise to send you the paperwork to fill out, and (most importantly) contact the merchant.
Dispute the charges (Score:1)
If so, did you get what you paid for? (obviously not, as you sound unhappy with the quality of the service delivered)
If not, then dispute the charges with your card provider: